What is your refund policy?

What is your refund policy? 

At Nicole the Math Lady, we are committed to providing a high-quality learning experience. Because a Math Pass grants immediate access to our full platform, all Math Pass purchases are final and non-refundable.

7-Day Free Trial (No Credit Card Required)

To help you make the right decision, we offer an optional 7-day free trial for first-time users.

• No credit card is required.

• Explore the program risk-free.

• If you choose not to continue, simply let the trial expire — there is nothing to cancel and no charge.

If you decide to purchase a Math Pass after the trial, your Math Pass will provide 365 days of access.

If you skip the trial and purchase a Math Pass directly, please note that the purchase is non-refundable from the moment of payment.

Additional Notes

• We do not offer refunds or credits for unused time.

• Renewals or additional Math Pass purchases are also non-refundable.

• Please review your selection carefully before completing checkout.

Questions?

If you are unsure whether NTML is the right fit, we strongly encourage starting with the free trial. If you need assistance deciding, we are happy to help.